Support
We're a small team and we read every message. Most replies go out within one business day (UTC+7).
Frequently asked questions
- How do I get an API key for the GoGoDuk Map API?
- Sign up at app.gogoduk.com — every account gets a sandbox key and a live key immediately. The free tier includes 100 requests/day on every endpoint with no credit card required.
- What endpoints does GoGoDuk cover?
- Vietnam geocoding, reverse geocoding, autocomplete (suggest), address search, POI search, POI tiles (MVT), and admin boundaries (provinces, districts, wards). All endpoints share one flat rate.
- Which regions are supported?
- GoGoDuk supports Vietnam only. The API, address search, POI search, and roadmap are all focused on Vietnamese data quality before any future expansion.
- How much does the GoGoDuk Map API cost?
- It's free. Every account gets 100 requests/day on every endpoint with no credit card required. If you need more, email [email protected] with your use case and we'll raise your daily limit — still free.
- Will GoGoDuk start charging?
- No plans to charge. The project is community-funded and serves as a portfolio piece — turning on payments in Vietnam involves regulatory overhead (VAT, e-invoicing, payment-gateway compliance) we'd rather avoid. If we ever change course we'll announce it well in advance; existing accounts won't be cut off without notice.
- Does GoGoDuk count sandbox traffic against my quota?
- No. Sandbox keys (environment = SANDBOX) return live data but are excluded from usage logs and quota counters. Use them to develop and test for free.
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